SatisfAI

PRODUCT

Every call, scored. Every signal, surfaced.

From outbound dial to executive dashboard — one platform, built on LiveKit, Deepgram, ElevenLabs, and OpenAI. Wired into your Supabase from day one.

HOW IT WORKS

A pipeline, not a chatbot

1. Dispatch

Scheduled outbound call placed via Telnyx SIP into a LiveKit room. Per-customer metadata personalizes the agent.

2. Listen

Deepgram Nova 3 streams transcription. ElevenLabs Multilingual v2 speaks. Sub-second loop.

3. Score

GPT-4.1-mini steers the live call. OpenAI Agents SDK re-analyzes the transcript for CSAT, NPS, sentiment, summary, and opportunities.

4. Store

Supabase Postgres holds every transcript, score, and opportunity. RLS gates rows by company.

5. Surface

Realtime dashboard tiles update the moment the agent records a score. No polling, no delay.

6. Act

Webhook every outcome into your CRM, Slack, or email. Trigger CSM tasks on low CSAT in under four hours.

<1s

Round-trip TTS + STT latency

20+

Supported languages

100%

Recordings encrypted at rest

1 day

Average integration time

Ready to hear every customer?

See SatisfAI run on a real call. 20 minutes, demo-only — no rip-and-replace.

Product — how SatisfAI runs the call, scores the transcript, and surfaces the signal — SatisfAI