NPS PROGRAMS
Continuous NPS, conducted by AI.
Stop running NPS once a quarter, polishing a slide, and waiting. Run it weekly on a rotating cohort and watch the trend move.
THE PROBLEM
Quarterly NPS is a lagging indicator.
A score from 90 days ago tells you nothing about what just happened. By the time the deck circulates, the customer has churned.
- · Cohort-based scheduling
- · Promoter and detractor reasons captured verbatim
- · Drilldown from score to transcript in one click
With SatisfAI
A continuous read of detractor and promoter movement.
SatisfAI rotates calls weekly across cohorts so you always have a 30-day trailing read on the segment that matters.
WHAT YOU GET
More than a 0–10 score
Run NPS continuously, not quarterly.
See SatisfAI run on a real call. 20 minutes, demo-only — no rip-and-replace.